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House of Ladybug – Privacy Policy

Last Updated: October 20, 2025

At House of Ladybug, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We collect information that you voluntarily provide when you:

  • Place an order

  • Subscribe to our newsletter or updates

  • Contact us through email or social media

The information may include your name, shipping address, billing address, email, phone number, and payment details (processed securely by our payment provider).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Communicate with you about your purchases or questions

  • Improve our products and services

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

Payments are processed securely through our trusted payment gateway. House of Ladybug does not have access to your full payment details, such as credit card numbers.

4. Shipping Partners

We share necessary delivery details (name, address, and phone number) only with shipping carriers to complete your order delivery.

5. Cookies & Analytics

Our website may use basic cookies to improve functionality and provide a better user experience. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your information only for as long as needed to fulfill your order or comply with legal obligations. After that, your data is securely deleted.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your information (where legally allowed)

To make a request, email us at contacthouseofladybug@gmail.com.

8. Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet can be guaranteed 100% secure. You share your information with us at your own risk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions about our Privacy Policy or how your data is used, please contact us:

📧 contacthouseofladybug@gmail.com

📍 Lumberton, New Jersey

© 2025 House of Ladybug. All Rights Reserved.